Facebook Cracking Down on Abuse 'Trolls'

Vicious online slams from strangers latest concern
By Mary Papenfuss,  Newser Staff
Posted Aug 12, 2010 3:52 AM CDT
Facebook Cracking Down on Abuse 'Trolls'
Trolls can be mean.   (PRNewsFoto/DreamWorks Animation SKG, Inc.)

Vicious "trolls" who heap abuse on total strangers on the Internet for fun are being targeted in a Facebook crackdown. Tribute pages honoring the dead, such as soldiers in Afghanistan, have become a recent favorite of the ugly trolls, reports the Telegraph. Facebook users can manually delete abusive messages, but company engineers are now working on new systems that will automatically delete the hurtful slams. Facebook already tracks suspected trolls—those who repeatedly communicate with non-friends, or whose friend requests are often rejected.

Facebook is stepping up some site surveillance in the wake of mounting complaints about cyberbullying and pedophiles stalking users. Britain's Child Exploitation and Online Protection Center has recently initiated a Facebook site that offers advice and links to report cyber abuse. The official in charge of the center has criticized Facebook for refusing to add a "panic button" on each page to report problems.
(More trolls stories.)

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