customer – News Stories About customer - Page 1

McDonald's Worker Saves the Day for Man in Diabetic Shock

For Man in Diabetic
Shock, McDonald's
Worker Knew What to Do

Oct 4, 2021 7:18 AM CDT

For Man in Diabetic Shock, McDonald's Worker Knew What to Do

Michigan restaurant manager comes to the rescue of elderly customer with a sugar-loaded OJ

(Newser) - A scary bout with low blood sugar ended in relief for an elderly Michigan man thanks to a quick-thinking McDonald's worker last month. On Sept. 20, Sue Causey went to pick up her husband, 84-year-old Ron Causey, at a senior center in Southgate, where he'd been playing cards—...

Borders Employees Reveal Grievances in List for Customers

Borders Staff
List Ways We
Drove 'Em Crazy

Sep 24, 2011 2:21 PM CDT

Borders Staff List Ways We Drove 'Em Crazy

Workers displayed 'Things We Never Told You' before shutdown

(Newser) - Ah, the joys of customer service. Before Borders went belly up, employees displayed a list of grievances with us ... the customers. Entertainment Weekly's Shelf Life blog lists the bullet-pointed "Ode to a Bookstore Death":

"It confused us when we were asked where the non-fiction section is."

...

Guy Orders KFC,
Gets Bag of Cash
Instead

Feb 25, 2011 11:37 AM CST

Guy Orders KFC, Gets Bag of Cash Instead

Customer realizes error, calls cops

(Newser) - A 21-year-old man just wanted some fried chicken, but when he left the drive-through of a KFC in Kansas and looked in his bag, it was instead full of money. Seems an employee had put the bank deposit into a bag, which another employee accidentally gave to the man in...

Brawl Over
Starbucks Lingo
Gets Customer
Booted

Aug 16, 2010 9:27 AM CDT

Brawl Over Starbucks Lingo Gets Customer Booted

'All I did was ask for a bagel,' professor insists

(Newser) - It was only a matter of time before Starbucks' bizarre lingo (tall? whatever happened to small?) drove someone batty. Fittingly, it was a college English professor who finally had enough, and subsequently got removed from the store by three police officers. "I just wanted a multigrain bagel," Lynne...

Guy Crawls Through
Drive-Thru for Filet-O-Fish

extreme munchies dept

Mar 31, 2010 8:22 AM CDT

Guy Crawls Through Drive-Thru for Filet-O-Fish

Pushes, slaps McDonald's employee before taking sandwich

(Newser) - A New Jersey man really, really wanted his Filet-O-Fish—and he crawled through a McDonald’s drive-thru window to get it. “His Filet-O-Fish was taking too long at 4:30 in the morning,” a police officer tells NBCNewYork , so the customer climbed through the window, pushed an employee...

Online, Everyone's a Critic—but Not So Critical

Oct 5, 2009 11:19 AM CDT

Online, Everyone's a Critic—but Not So Critical

Customer reviews tend to be positive

(Newser) - Online reviewers are a little like T-Ball parents: To them, everyone’s a winner. Though the Internet is laden with snark and meanness, customer reviews are a bastion of the positive, with the average grade sitting at about 4.3 out of 5 stars, according to Bazaarvoice, a company that...

After Clunker Frenzy,
Dealers Expect a Slump

Aug 24, 2009 2:42 PM CDT

After Clunker Frenzy, Dealers Expect a Slump

(Newser) - Just as the "cash for clunkers" program sparked a boom in auto sales, its cancellation will likely depress the industry, CNNMoney reports. As of today, the last day of the government-funded incentive, rebate applications for 625,000 trade-ins totaling $2.58 billion had been submitted. “We're definitely going...